![]() ![]() For example: Check network and Web Services requirements if the printer connection is lost when using Print Anywhere.Mobile Print – HP Smart - Why is the printer offline or not showing up in HP Smart? Section “Advanced Troubleshooting” > Solutions specific to Windows / MacOS / HP Smart (Printer Unavailable) ![]() HP printer is offline or not responding - Windows / Mac Offline - Known solutions, presented in the order to be completed / considered Restart Everything, including the router that controls your network Not sure it appears more than one device is impacted.Ĭheck the version of the app running on each device - all devices must be running the latest HP Smart version for that platform (OS). With HP Smart on Mac ProBook running Big Sur 11.0 can select the ENVY 6055e but get error when attempting to add ENVY 6055e as printer to HP Smart Īll while MacBook is within a foot or so of printer and both MacBook and printer are clearly connected to the home wifi network. HP Smart then connects via router to ENVY 6055e.īut note that my HP laptop printer nonetheless sees the ENVY 6055e as offline. HP Instant to the HP Community ENVY 6055e previously installed on home wifi network using iPhone.Īble to successfully print from my HP laptop printer by selecting HP Smart as the printer:.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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